Privacy Policy

Introduction

Blacksburg Concrete ("we," "us," or "our") operates the website https://www.concreteblacksburg.com (the "Site"). This page explains what information we collect when you visit the Site and how we use it. By using the Site you agree to the practices described here.

We have been operating in Blacksburg, VA since 2024. We take the privacy of our customers and website visitors seriously and limit data collection to what is needed to respond to inquiries and improve our service.

Information We Collect

We may collect the following categories of information:

• Contact information you submit. If you fill out our contact form, call us, or send an email, we collect your name, phone number, email address, and the message you send. This information is used solely to respond to your inquiry.
• Usage data. Our website host and analytics tools may automatically collect certain non-personal information about your visit, including your browser type, operating system, pages viewed, time spent on pages, and referral source. This data is aggregated and not linked to individual identities.
• Cookies and similar technologies. The Site may use cookies or similar browser-based storage to remember your preferences and measure website performance. You can disable cookies in your browser settings; doing so may limit some site functionality.

How We Use Your Information

Information we collect is used only for the following purposes:

• To respond to your questions and estimate requests
• To schedule on-site estimates and project consultations
• To improve the content and functionality of the Site based on aggregated usage patterns
• To comply with legal obligations or respond to lawful requests

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

Our Site may use the following third-party services:

• Tally (contact forms). When you submit our contact form, your data is handled by Tally.so. Please review Tally's privacy policy at tally.so/privacy for details on their data practices.
• Google Maps. We embed Google Maps on our contact page. Google may collect data through that embed in accordance with Google's privacy policy.
• Hosting and analytics. The Site is hosted on Vercel. Vercel may collect server logs and performance data as described in their privacy documentation.

Data Retention

We retain contact form submissions and inquiry communications for as long as they remain relevant to your project or our business relationship, and then delete or anonymize them. We do not maintain long-term databases of personal information beyond what is needed to fulfill our work.

Your Rights

You may contact us at any time to request access to, correction of, or deletion of personal information we hold about you. We will respond within a reasonable time.

Security

We take reasonable measures to protect information you submit to us from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us so we can delete it.

Changes to This Policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy, please contact us: